Message on Hold
Turn your customers “Waiting Time” into “Selling Time” with MESSAGE ON HOLD PRODUCTIONS from Patti Genko Communications. We can help you write a 3-4 minute script to showcase your company and up sell your products and services while your customers are on hold.
Guidelines for your Message On Hold Script:
- Introduce new products or services
- Proclaim benefits your products and services provide
- Point to your social media
- Give examples of how your products and services save customers time and money
- State problems your customers might have and how your company has the solution
- Let customers know you appreciate their business and you will work to keep earning it
- Spell out advantages you have over the competition
- Give your hours of operation and address or directions to your business
- List your companies web site
- Announce awards your company has won
- Introduce new employees
- Congratulate employees that have won awards or recognition at the company
- Talk about the history of the company and your mission statement
- List any community involvement, or charitable organizations you have helped